Hotel Excelsior Zermatt Exterior photoHotel Excelsior Zermatt Room photoHotel Excelsior Zermatt Room photo
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From178US$ /night
Check-in
01Jun2026Select date
Check-out
02Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Hofmattstrasse 38, Zermatt, Switzerland, 3920
-
Close to the village center
Great
8.4
9.4
/10
4.7
/5

Location

Hotel Excelsior is centrally positioned in Zermatt, providing quick access to surrounding mountain railways. The hotel is a short walking distance from various hiking trails and local shops. Guests can enjoy unparalleled views of the Matterhorn from the south-facing rooms and the sun terrace.

Dining

Hotel Excelsior offers culinary experiences at two restaurants: Luna and La Ferme. Guests can enjoy specialty dishes like beef fillet and lamb fillet, with the house specialty being the Flambée Medici, prepared tableside. A fine 4-course half-board menu is available for CHF 50.00 per person each evening.

Rooms

The hotel has cozy and comfortable rooms that provide stunning views of the Matterhorn and the old village. Each room is designed to create an inviting and relaxing atmosphere after a day of outdoor activities. Sunny south-facing rooms ensure guests can unwind with the beautiful mountain scenery.

Activities

Zermatt offers a variety of outdoor activities throughout the year, including hiking, skiing, and exploring the picturesque valleys and lakes. Hotel Excelsior is a meeting point for those who love the mountains, enhancing guest experiences with local knowledge and adventure opportunities. Depending on the season, skiing enthusiasts can enjoy access to 360 km of ski slopes.

Family-Friendly Amenities

The hotel provides a welcoming environment for families, offering children's ice cream during select packages. The central location enables easy access to family-oriented outdoor activities. Guests can enjoy an after-ski or after-hike experience in the Ex-Bar, suitable for all ages.

Highlights

Location: Centrally located in Zermatt, quick access to mountain railways

Dining: Specialties like beef fillet and Flambée Medici prepared tableside

Rooms: Cozy rooms with Matterhorn views

Activities: Access to 360 km of ski slopes and hiking trails

Must-do experiences

  • Take the Gornergrat Railway for stunning Matterhorn views.
  • Enjoy a fondue dinner at Restaurant Whymper-Stube, a local favorite.
  • Visit the Matterhorn Museum to learn about Zermatt's history.
  • Hike the Five Lakes Walk for breathtaking alpine scenery.
  • Sample local chocolates at the Zermatt Chocolate Factory tour.
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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Single Room
2 persons
140 sq. feet 
1 Single bed
Shower
Heating
Double Room Balcony Matterhorn View
2 persons
250 sq. feet 
2 Single beds
Heating
Balcony
Deluxe Double Room Balcony Matterhorn View
2 persons
315 sq. feet 
2 Single beds
Heating
Balcony
Economy Double Room
2 persons
165 sq. feet 
1 King-size bed
Shower
Heating
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Check Dates & Room Rates

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Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Security
  • Luggage storage
  • Ski storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Skiing
  • Hiking
  • Cycling

Services

  • Room service
  • Housekeeping
  • Laundry
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Children

  • Cots

Spa & Leisure

  • Sun terrace
  • Garden area

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Ironing facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Hotel Excelsior features a delightful array of dining options where culinary traditions meet modern flavors. Guests can indulge in a variety of Italian and local dishes, all served in warm and inviting settings perfect for both family gatherings and romantic dinners.
Hotel Excelsior Zermatt Restaurant photo
Hotel Excelsior Zermatt Restaurant photo
Hotel Excelsior Zermatt Restaurant photo

Restaurant Luna

Italian and Local favorites
Ambiance
Family-friendly and modern, providing a welcoming space for all.
Key Offerings
From comforting pasta to succulent steaks, the menu caters to various tastes with vegetarian options available. Enjoy the cozy atmosphere that's perfect for family meals or casual dining.
Reservation
Not required.
Open Monday to Saturday, 09:00 - 22:00.

Restaurant La Ferme

Traditional Italian and Local specialties
Ambiance
Family-friendly with a romantic touch, making it ideal for intimate dinners and family celebrations.
Key Offerings
Savor delightful dishes prepared with locally sourced ingredients, featuring vegetarian options. The inviting décor enhances the dining experience, perfect for relaxed evenings.
Reservation
Recommended.
Open Wednesday to Sunday, 19:00 - 22:00.

Pergola

Italian and Local cuisine
Ambiance
A casual setting perfect for relaxed dining experiences.
Key Offerings
Enjoy a selection of traditional Italian dishes as well as local favorites, with vegetarian options available. It's a great spot for casual meals any day of the week.
Reservation
Not needed.
Open daily from 09:00 - 21:00.

Hotel Excelsior Location

Hofmattstrasse 38, Zermatt, Switzerland, 3920
Map view
Hofmattstrasse 38, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
900 ft
Cemetery
Mountaineer's Cemetery
900 ft
Church
St Peter's English Church
1200 ft
Bridge
Photopoint Kirchbrucke bridge
800 ft
Church
Parish Church of St. Mauritius
500 ft
Bahnhofstrasse
Walk of Climb
800 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
400 ft
Stellisee 3920 Zermatt
Stellisee
1000 ft
Hohbalmen
500 ft
Castor Mountain
500 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
500 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
700 ft
Murmeli Brunnen
1200 ft
Denner Partner
1800 ft
Restaurants
Take it Doner
1300 ft
Oberdorfstrasse 24
Explore Zermatt
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
4 minutes' walk
Local history and mountaineering heritage showcased. The museum features exhibitions on the Matterhorn and Zermatt's past.
Gorner Gorge
Gorner Gorge
20 minutes' walk
A stunning natural gorge known for its dramatic rock formations and picturesque trail. Ideal for nature lovers and photographers.
St Peter's English Church
St Peter's English Church
5 minutes' walk
A beautiful English Protestant church with an inviting atmosphere and stunning stained glass windows. A serene spot for reflection.
Mountaineer's Cemetery
Mountaineer's Cemetery
4 minutes' walk
Commemorates climbers lost on the Matterhorn. The serene site offers insight into climbing history and respect for the mountains.
Hiking to Gornergrat
55 minutes' walk
Thrilling hike with breathtaking views of the Alps and the Matterhorn. Accessible via well-marked trails, suitable for various fitness levels.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
15 minutes' walk
A high ropes adventure park perfect for families and thrill-seekers. Open from spring to fall, reservations may be required.
Wellness Spa and Massage
10 minutes' walk
Relaxing spa experience with a variety of treatments available. Ideal for unwinding after a day of adventures in Zermatt.
Take it Doner
Take it Doner
5 minutes' walk
A casual eatery offering delicious doner kebabs and vegetarian options. Perfect for a quick meal after a day of sightseeing.
Restaurant Spycher
10 minutes' walk
Cozy atmosphere with traditional Swiss cuisine. Signature dishes include fondue and raclette. Reservations recommended for peak times.
Hotel Restaurant Zermatterhof
10 minutes' walk
Sophisticated dining featuring gourmet international cuisine. Premium service and an extensive wine list enhance the fine-dining experience.
Zermatt Music Festival
15 minutes' walk
Annual festival showcasing local and international music talent. Features performances throughout the summer in scenic venues.
Café du Pont
10 minutes' walk
Charming café known for live music nights. Great for a night out with friends or a quiet evening over coffee and desserts.
The Matrix Club
10 minutes' walk
A vibrant nightlife venue with dance floors and themed events. A popular spot for young adults to enjoy live DJs and dance the night away.
Getting around
City Centre
Zermatt2 min  ·  400 ft
Airports
Sion (SIR)116 min  ·  47.8 mi
Agno (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station6 min  ·  1700 ft
Train2 min  ·  400 ft
Bus
Bus stop18 min  ·  7.3 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in public areas for free.
Breakfast
The hotel Excelsior provides visitors with a free full breakfast. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
German
Year renovated:
2012
Number of floors:
4
Number of rooms:
25

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review score
Based on 318 verified reviews
8.6/10
Great
90%
Recommend
Breakfast
8.9/10
Cleanliness
8.8/10
Comfort
8.9/10
Facilities
8.2/10
Free Wi-Fi
8.9/10
Location
9.4/10
Paid Wi-Fi
6.8/10
Staff
8.7/10
Value for money
8.1/10
Pros
Swiss chalet charm
Excellent Matterhorn view
Friendly staff
Delicious breakfast
Heated towel rails
Cons
Unadjustable heating
No welcome feeling
Guest reviews
based on 111 reviews
4.5/5
based on 645 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Hotel Excelsior
Is it possible to arrange transportation from the train station to the hotel for my upcoming stay in January?
15 January 2024
Transportation from the train station to the hotel is provided free of charge for guests.
Are there any additional fees for bringing along my small dog during my visit?
20 February 2024
There are no extra charges for small dogs staying at the hotel.
If I arrive before check-in time, can I leave my luggage at the hotel until I'm ready to check in?
5 March 2024
Yes, there is a luggage room available for storing bags prior to check-in.
Does the hotel feature an elevator for guest convenience?
28 April 2024
Yes, the hotel is equipped with an elevator for guest use.
What hours can guests enjoy breakfast at the hotel?
15 May 2024
Breakfast is available from 7:00 to 10:00 a.m. in the Restaurant La Ferme.
With regard to family stays, can additional beds be accommodated in a Double Room without excess fees?
10 June 2024
An extra bed can be provided for children for an additional fee of CHF 50.00 per person, which includes breakfast.
What activities are available in the nearby area for outdoor enthusiasts?
22 July 2024
The region is perfect for hiking, exploring picturesque valleys and forests, and even enjoying crystal-clear lakes during the summer months.
Is half-board dining an option for guests at the hotel?
1 August 2024
Yes, half-board is offered at the hotel, which includes a fine 4-course menu for CHF 50.00 per person each evening.
Can guests enjoy a local dining experience at the hotel's restaurant during their stay?
17 September 2024
The hotel's restaurant serves a variety of regional specialties and offers a selection of quality wines to enhance the dining experience.
What amenities does the hotel provide to enhance the overall guest experience?
30 October 2024
The hotel offers cozy and comfortable rooms, a welcoming atmosphere, and is ideally located for accessing mountain activities and experiences.

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