Is it possible to arrange transportation from the train station to the hotel for my upcoming stay in January?
15 January 2024
Transportation from the train station to the hotel is provided free of charge for guests. 75 photos
HOTEL EXCELSIOR, Zermatt – A Smart Stay in the City
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Key details
About the Hotel
Hofmattstrasse 38, Zermatt, 3920,
- Close to the village center
Great
8.5
9.4
4.8
4-star mountain retreat with Matterhorn views
Location
Hotel Excelsior is centrally positioned in Zermatt, providing quick access to surrounding mountain railways. The hotel is a short walking distance from various hiking trails and local shops. Guests can enjoy unparalleled views of the Matterhorn from the south-facing rooms and the sun terrace.
Dining
Hotel Excelsior offers culinary experiences at two restaurants: Luna and La Ferme. Guests can enjoy specialty dishes like beef fillet and lamb fillet, with the house specialty being the
Rooms
The hotel has
Activities
Zermatt offers a variety of outdoor activities throughout the year, including hiking, skiing, and exploring the picturesque valleys and lakes. Hotel Excelsior is a meeting point for those who love the mountains, enhancing guest experiences with local knowledge and adventure opportunities. Depending on the season, skiing enthusiasts can enjoy access to 360 km of ski slopes.
Family-Friendly Amenities
The hotel provides a welcoming environment for families, offering children's ice cream during select packages. The central location enables easy access to family-oriented outdoor activities. Guests can enjoy an after-ski or after-hike experience in the
Highlights
Location: Centrally located in Zermatt, quick access to mountain railways
Dining: Specialties like beef fillet and Flambée Medici prepared tableside
Rooms: Cozy rooms with Matterhorn views
Activities: Access to 360 km of ski slopes and hiking trails
Must-do experiences
- Take the Gornergrat Railway for stunning Matterhorn views.
- Enjoy a fondue dinner at Restaurant Whymper-Stube, a local favorite.
- Visit the Matterhorn Museum to learn about Zermatt's history.
- Hike the Five Lakes Walk for breathtaking alpine scenery.
- Sample local chocolates at the Zermatt Chocolate Factory tour.
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
- Single Room2 persons13 sq. feet1 Single bedHeatingShowerroom details
- Double Room Balcony Matterhorn View2 persons23 sq. feet2 Single bedsBalconyHeatingroom details
- Deluxe Double Room Balcony Matterhorn View2 persons29 sq. feet2 Single bedsBalconyHeatingroom details
Show all rooms
Check Dates & Room Rates
See what's available for your travel dates
August 2026 - August 2027
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Choose dates to see prices
Check-in/ Check-out
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- Pets allowed
- Security
- Luggage storage
- Ski storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Skiing
- Hiking
- Cycling
Services
- Room service
- Housekeeping
- Laundry
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Packed lunches
Children
- Cots
Spa & Leisure
- Sun terrace
- Garden area
Room features
- Heating
- Mini-bar
- Sitting area
- Mirror
- Ironing facilities
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Hotel Excelsior features a delightful array of dining options where culinary traditions meet modern flavors. Guests can indulge in a variety of Italian and local dishes, all served in warm and inviting settings perfect for both family gatherings and romantic dinners.
Hotel Excelsior Location
Hofmattstrasse 38, Zermatt, 3920,
Explore Zermatt
Local Highlights
Matterhorn Museum
4 minutes' walk
Local history and mountaineering heritage showcased. The museum features exhibitions on the Matterhorn and Zermatt's past.
Gorner Gorge
20 minutes' walk
A stunning natural gorge known for its dramatic rock formations and picturesque trail. Ideal for nature lovers and photographers.
St Peter's English Church
5 minutes' walk
A beautiful English Protestant church with an inviting atmosphere and stunning stained glass windows. A serene spot for reflection.
Mountaineer's Cemetery
4 minutes' walk
Commemorates climbers lost on the Matterhorn. The serene site offers insight into climbing history and respect for the mountains.
Hiking to Gornergrat
55 minutes' walk
Thrilling hike with breathtaking views of the Alps and the Matterhorn. Accessible via well-marked trails, suitable for various fitness levels.
Forest Fun-Park Zermatt
15 minutes' walk
A high ropes adventure park perfect for families and thrill-seekers. Open from spring to fall, reservations may be required.
Wellness Spa and Massage
10 minutes' walk
Relaxing spa experience with a variety of treatments available. Ideal for unwinding after a day of adventures in Zermatt.
Take it Doner
5 minutes' walk
A casual eatery offering delicious doner kebabs and vegetarian options. Perfect for a quick meal after a day of sightseeing.
Restaurant Spycher
10 minutes' walk
Cozy atmosphere with traditional Swiss cuisine. Signature dishes include fondue and raclette. Reservations recommended for peak times.
Hotel Restaurant Zermatterhof
10 minutes' walk
Sophisticated dining featuring gourmet international cuisine. Premium service and an extensive wine list enhance the fine-dining experience.
Zermatt Music Festival
15 minutes' walk
Annual festival showcasing local and international music talent. Features performances throughout the summer in scenic venues.
Café du Pont
10 minutes' walk
Charming café known for live music nights. Great for a night out with friends or a quiet evening over coffee and desserts.
The Matrix Club
10 minutes' walk
A vibrant nightlife venue with dance floors and themed events. A popular spot for young adults to enjoy live DJs and dance the night away.
Getting around
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in public areas for free.
Breakfast
A full breakfast is served at the price of CHF 1.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
German
Year renovated:
2012
Number of floors:
4
Number of rooms:
25
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Pros
Swiss chalet charm
Excellent Matterhorn view
Friendly staff
Delicious breakfast
Heated towel rails
Cons
Unadjustable heating
No welcome feeling
Guest reviewsShow more reviews
Questions of the users
About Hotel Excelsior
Are there any additional fees for bringing along my small dog during my visit?
20 February 2024
There are no extra charges for small dogs staying at the hotel. If I arrive before check-in time, can I leave my luggage at the hotel until I'm ready to check in?
5 March 2024
Yes, there is a luggage room available for storing bags prior to check-in. Does the hotel feature an elevator for guest convenience?
28 April 2024
Yes, the hotel is equipped with an elevator for guest use. What hours can guests enjoy breakfast at the hotel?
15 May 2024
Breakfast is available from 7:00 to 10:00 a.m. in the Restaurant La Ferme. With regard to family stays, can additional beds be accommodated in a Double Room without excess fees?
10 June 2024
An extra bed can be provided for children for an additional fee of CHF 50.00 per person, which includes breakfast. What activities are available in the nearby area for outdoor enthusiasts?
22 July 2024
The region is perfect for hiking, exploring picturesque valleys and forests, and even enjoying crystal-clear lakes during the summer months. Is half-board dining an option for guests at the hotel?
1 August 2024
Yes, half-board is offered at the hotel, which includes a fine 4-course menu for CHF 50.00 per person each evening. Can guests enjoy a local dining experience at the hotel's restaurant during their stay?
17 September 2024
The hotel's restaurant serves a variety of regional specialties and offers a selection of quality wines to enhance the dining experience. What amenities does the hotel provide to enhance the overall guest experience?
30 October 2024
The hotel offers cozy and comfortable rooms, a welcoming atmosphere, and is ideally located for accessing mountain activities and experiences.Next best alternative
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