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Check-in
23Aug2025Select date
Check-out
24Aug2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Hofmattstrasse 38, Zermatt, Switzerland, 3920

Rooms with Matterhorn views

Hotel Excelsior offers twin/double rooms with minibars, wardrobes, and private bathrooms featuring baths or showers. Some rooms face south with views of the Matterhorn and the old village, while others look north toward the village center. The Junior Suite includes a seating area and views of the old city center and the Matterhorn. All rooms have free Wi-Fi, flat-screen TVs, and carpeted floors.

Dining at La Ferme

The hotel has two restaurants: La Ferme and Luna. La Ferme serves French and Swiss cuisine, including beef fillet, lamb fillet, and pike-perch fillet, with a summer terrace available. Luna offers cheese fondue and à la carte dishes. A 4-course half-board menu is available for CHF 50 per person. The house specialty is 'Flambée Medici'-beef fillet with mustard and mushroom sauce, prepared tableside.

Mountain activities nearby

Zermatt provides access to 7 sport climbing locations, over 50 hiking paths, and 70 high-altitude excursions. The Gornergratbahn and Sunnegga Express funicular stations are 400 meters from the hotel. In winter, guests can ski on 360 km of slopes or visit the igloo village. The bus stop for all mountain lifts is directly in front of the hotel.

Central village location

The hotel is in the heart of Zermatt, a 5-minute walk from the train station, bus stops, and cable cars. Nearby landmarks include the Matterhorn Museum (300 m), St. Peter's English Church (500 m), and the Matterhorn (2 km). The nearest airport is Lugano, 80 km away. Sion Airport is also 80 km from the property.

Family and group services

Hotel Excelsior accommodates families with a children's playground, ski storage, and free ice cream for kids during certain seasons. One child under 6 stays free in a crib. The hotel hosts conferences, bachelor parties, and weddings. Staff provide local knowledge for outdoor activities, and the Ex-Bar serves drinks daily for après-ski or après-hike gatherings.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Double Room Balcony Matterhorn View
Max:
2 persons
250 sq. feet 
Bed options:
2 Single beds
Heating
Balcony
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Deluxe Double Room Balcony Matterhorn View
Max:
2 persons
315 sq. feet 
Bed options:
2 Single beds
Heating
Balcony
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Economy Double Room
Max:
2 persons
165 sq. feet 
Bed options:
1 King-size bed
Shower
Heating
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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre
Zermatt400 ft
Airports
Sion (SIR) 47.8 mi
Agno (LUG) 100.5 mi
Train
Zermatt railway station1700 ft
Train400 ft
Bus
Bus stop 7.3 mi

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Security
  • Luggage storage
  • Ski storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Skiing
  • Hiking
  • Cycling

Services

  • Room service
  • Housekeeping
  • Laundry
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Spa & Leisure

  • Sun terrace
  • Garden area

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Ironing facilities

Media

  • AM/FM alarm clock
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Location

Hofmattstrasse 38, Zermatt, Switzerland, 3920
Map view
Hofmattstrasse 38, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
900 ft
Cemetery
Mountaineer's Cemetery
900 ft
Church
St Peter's English Church
1100 ft
Bridge
Photopoint Kirchbrucke bridge
800 ft
Church
Parish Church of St. Mauritius
500 ft
Bahnhofstrasse
Walk of Climb
800 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
400 ft
Stellisee 3920 Zermatt
Stellisee
1000 ft
Hohbalmen
500 ft
Castor Mountain
500 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
500 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
700 ft
Murmeli Brunnen
1300 ft
Denner Partner
1800 ft
Restaurants
Take it Doner
1300 ft
Oberdorfstrasse 24

Guest Ratings & Reviews

Real Guest Experiences & Ratings
64%
enjoyed their stay & would return
6.4/10
Nice
Rooms
9.0
Location
9.3
Service
9.0
Dining
8.7
Guest reviews
6.4/10
based on 44 reviews
4.5/5 based on 111 reviews
8.4
8.4/10 based on 723 reviews
#75 of 107 hotels in Zermatt based on Tripadvisor
William
United States, May  2024
9.2/10

I absolutely loved my stay at this hotel! The rooms were spacious and provided a lovely view of the town from the balcony, and they were soundproof when needed. The service was top-notch, with attentive staff who even offered an electric car ride to the Bahnhof. The location was perfect, near the main bus station and a short walk from the train station. Dining options were fantastic, especially for breakfast. A couple of minor cons were the surprise city tax and mid-range pricing for UK standards.

Rooms
9.0
The rooms were incredibly comfortable and had a great view over the town with a lovely balcony. They were easily accessible by stairs or the lift on the second floor.
Service
9.0
The staff was kind, polite, and very attentive, going above and beyond to ensure a pleasant stay. The offer of an electric car ride to the Bahnhof was a nice touch.
Location
10.0
The hotel's location was superb, right next to Migro and the main bus station, making it convenient for exploring the area. Being close to the train station was a big plus for us.
Dining
9.0
The dining experience was fantastic, especially the breakfast with plenty of options to choose from. The authentic Indian dishes were a delightful surprise.
Facilities
9.0
The hotel had great facilities to enhance the stay, making it a wonderful choice for travelers.
Oliver
United Kingdom, February  2024
8.8/10

I had a wonderful stay at the hotel. The rooms were clean and modern with a beautiful balcony overlooking the Matterhorn mountain. The service was top-notch, with kind staff and easy access to ski storage. The location was convenient, being close to the station and the main street. The dining experience was excellent, offering a great variety in a traditional Swiss chalet-style ambience. Overall, a great value for money.

Rooms
9.0
The room with a clean, modern bathroom was comfortable. Loved the balcony overlooking Matterhorn mountain.
Service
9.0
The staff was incredibly kind and helpful, even upgrading our room to have a terrace with a beautiful mountain view.
Location
8.0
The hotel's location was very good, being close to the station and the main street. Very convenient.
Dining
9.0
The dining experience was great, with lots of options in a typical Swiss chalet-style setting.
Facilities
9.0
The facilities were top-notch, making the stay very enjoyable and convenient.
Richard
United States, January  2024
9.0/10

I had a pleasant stay at the hotel, enjoying the clean and cozy rooms and the extremely friendly staff. The location was convenient, and the dining experience was lovely, although more vegan options would have been appreciated. The facilities were well-maintained, providing a comfortable and enjoyable experience overall.

Rooms
9.0
The rooms were immaculately clean, cozy, warm, and spacious.
Service
9.0
The staff was extremely friendly and helpful.
Location
10.0
The hotel's location was fantastic, close to the main bus station and with a great view of Matterhorn.
Dining
8.0
The dining experience was wonderful with a charming breakfast room and a lovely array of food, but more vegan options would have been a bonus.
Facilities
9.0
The facilities were well-maintained, offering a comfortable and enjoyable stay.
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